Privacy Policy

Effective Date: October 26, 2026
Last Updated: October 26, 2026

Transformational Business Network Americas (“TBN Americas,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, sign up to hear from us, attend our events, express interest in our work, or make a pledge or contribution.

1. Information We Collect

We may collect the following types of information:

Information you provide to us

  • Contact information, such as your name, email address, phone number, organization, and mailing address.

  • Information you provide when registering for an event, subscribing to our communications, or completing a contact form.

  • Pledge information, such as your preferred giving method, pledged amount, and any additional notes or questions.

  • Event communication preferences and, where applicable, information related to event notifications sent through our event management platform.

  • Information you choose to share when contacting us.

Information collected automatically

When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general website usage data. This may occur through cookies or similar technologies, depending on your browser settings and the tools enabled on our website.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and help you learn more about TBN Americas.

  • Send updates, newsletters, and other communications you have requested or agreed to receive.

  • Manage event registrations and follow up with event attendees and interested partners.

  • Send event-related communications, such as invitations, reminders, and important event updates, through our event management platform.

  • Record and follow up on pledges, donations, and other expressions of support.

  • Maintain our contact database and manage relationships with donors, partners, and supporters.

  • Improve our website, communications, and outreach efforts.

  • Protect our website, prevent misuse, and meet applicable legal obligations.

We aim to collect and use only the information reasonably needed for these purposes.

3. Email and Other Communications

If you provide your contact information, we may send you communications related to your inquiry, event registration, pledge, or interest in TBN Americas. Depending on the services and communication preferences you use, event-related communications may be sent by email, SMS, or other available notification channels.

You may unsubscribe from ongoing marketing emails at any time by using the unsubscribe link included in the email or by contacting us at joinus@tbn-americas.org.

For event notifications sent through third-party platforms, you may also be able to manage your preferences through those platforms or use the opt-out instructions provided in the message.

Unsubscribing from marketing communications does not necessarily stop essential messages related to a request, event registration, or pledge.

4. How We Share Your Information

We do not sell your personal information.

We use trusted third-party service providers to help us operate our website, manage contacts, communicate with supporters, and organize events. These currently include:

  • Squarespace, for website hosting and website forms.

  • HubSpot, as our primary contact database for managing relationships with donors, partners, event guests, and other supporters.

  • Google Workspace, for organizational email, document storage, collaboration, and certain working records, which may include contact lists.

  • Luma, for event registration, guest management, and event-related communications, which may include email, SMS, or push notifications depending on the features used and guests’ notification preferences.

Access to contact information is limited to a small number of TBN team members who need it to carry out their responsibilities. We use these services to support our work and manage relationships with our community.

We do not routinely share donor or guest contact information with other organizations. We may share information with trusted service providers when necessary to deliver their services, or when disclosure is required by law or otherwise permitted by applicable law.

We may also work with third-party donation or payment platforms to facilitate contributions in the future. When selected, those providers may collect and process information necessary to complete and administer donations. We will update this policy as appropriate to reflect material changes to our services and practices.

We do not share your personal information with third parties for their own independent marketing purposes without an appropriate basis to do so.

5. Cookies and Website Analytics

Our website is hosted on Squarespace, which may use cookies and similar technologies to support essential website functionality, security, and performance.

Depending on our website settings and the tools we use, Squarespace and third-party services integrated into our website may also collect information about how visitors use our website. This may include technical information such as browser type, device information, IP address, pages visited, and website usage data.

We may use analytics tools to better understand how visitors interact with our website and improve our content and services. We will provide any notices and choices required by applicable law regarding cookies and similar technologies.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect how some website features work.

6. How We Protect Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online is completely secure. We cannot guarantee absolute security.

We also expect the service providers that handle information on our behalf to maintain appropriate safeguards.

7. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain our relationships and records, comply with legal obligations, and resolve disputes.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Your Privacy Choices and Rights

Depending on where you live and which privacy laws apply, you may have the right to request access to, correction of, or deletion of your personal information, or to exercise other privacy rights.

You can also ask us to update your contact details or stop sending you ongoing marketing communications.

To make a privacy-related request, contact us at joinus@tbn-americas.org. We may need to verify your identity before processing certain requests.

We will respond to requests as required by applicable law.

9. Third-Party Websites and Services

Our website and communications may contain links to third-party websites or services, including event registration platforms and, in the future, donation or payment platforms.

When you use these services, your information may be collected directly by the relevant provider and handled according to its privacy policy. We encourage you to review the privacy practices of any third-party service before submitting personal information or making a contribution.

TBN Americas is not responsible for the privacy practices of third-party websites or services that we do not operate.

10. Children's Privacy

Our website and communications are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information online from children under 13 without the consent required by applicable law.

If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.

When we make changes, we will update the “Last Updated” date on this page. Where required by law, we will provide additional notice of material changes.

We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Transformational Business Network Americas

Email: joinus@tbn-americas.org

Website: https://tbn-americas.org/

Mailing address: [Add official organizational mailing address]